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What is the Lender Exchange and how does to provide benefit to conveyancing clients?

The Lender Exchange is a service designed by Decision First to aid communication between solicitors and lenders. It is intended, writes Katie Easter, Trainee Solicitor with MJP Conveyancing, to reduce the risk of fraud by providing a secure portal for exchanging information.

The lenders currently working with lender Exchange are Lloyds Banking Group, Royal Bank of Scotland Group, Santander and HSBC Bank.

What are the benefits for clients?

The benefits of Lender Exchange include reduced administration which is designed to prevent delays for clients. The system enables lenders to send mortgage offers to solicitors electronically which is much quicker than more traditional post or Document Exchange. At MJP Conveyancing we are well equipped for receiving documents electronically which means that we can deal with documents received through Lender Exchange efficiently.

Mortgage offers are usually accompanied by forms such as Mortgage Deeds which we provide to our clients for their signature. Prior to Lender Exchange it was not uncommon for offers to be sent without these documents which led to delays for clients when solicitors had to request the forms separately. A function of Lender Exchange is to make standard documents such as Mortgage Deeds and Consent to Mortgage forms always available to be downloaded. By downloading forms manually, solicitors can help to prevent delays.

Although clients may be unaware of Lender Exchange, they are benefitting from the system. Waiting for lenders to produce mortgage documents can cause unnecessary stress and delays for clients. Lender Exchange represents a new means of communication which is likely to prevent these delays.

MJP Conveyancing are solicitors who provide legal advice and services to clients based in England and Wales and who can be contacted on 01603877066 or via email at

01603 877066 or 01603 877067

Our phone lines are open Monday to Friday 9am-5pm. Please note our phone lines will however be closed for lunch between the hours of 1pm and 2pm.

company details
69 - 75 Thorpe Road,
Norwich, NR1 1UA
01603 877066 or 01603 877067
01603 230125
copyright © 2017 MJP Conveyancing. All Rights Reserved

*MJP Conveyancing LTD is authorised and regulated by the Solicitors Regulation Authority – SRA No. 590889

MJP Conveyancing Ltd is a company registered in England and Wales Registered No: 8026741 VAT Number: 157917571. A full list of the directors is available upon request. We use the word 'Partner' to refer to a Director of the Limited Company, or any employee or consultant with equivalent standing and qualification. Equality and Diversity Policy Equality and Diversity Policy Statement for Clients * - In calculating this we measure the average time it takes to reach the stage of exchange ( not the date you actually move in which is known as the completion date) from the date we receive the contract from the sellers solicitors or from when we send the contract to the buyers solicitors. This period can be longer when delays arise which are not within our control. We cannot guarantee that we can achieve this average turnaround time in all transactions. This turnaround time does not apply to leasehold and leasehold and new build transactions.
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