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Guide to the conveyancing process

  1. Instruction
  2. Documentation
  3. Enquiries
  4. Balances
  5. More Documentation
  6. Exchange of Contracts
  7. Pre Completion
  8. Completion
  9. Post Completion

How long will it all take?

We will endeavour to ensure that the time between
(1) sending out a Contract (in connection with your sale) or receiving a Contract (in respect of your purchase) and
(2) exchange of Contracts (when you become legally obliged to complete the transaction) takes no longer than 4 weeks.

At present our average turnaround time is 3 weeks.*


"An excellent all-round service with prompt, easy to understand advice where necessary. The cost is very reasonable and I could(and will) recommend your services to anyone."

G Crummack (Feb 2017)
Sale - Instructing Us Purchase - Instructing Us

You instruct us by providing us with the following:

  1. Completed Client Wizard Report
  2. Signed Client Care Agreement
  3. Completed Fixtures and Fittings form
  4. Completed Property Information Form
  5. Overriding Interests Form
  6. List of Service Providers
If you have not already done so you will need to advise your Estate Agents that we are acting.

You instruct us by providing us with the following:

  1. Completed Client Wizard Report
  2. Signed Client Care Agreement
If you have not already done so you will need to advise the Estate Agents and mortgage lender that we are acting for you.

Sale - Preparing Documentation Purchase - Receiving and Checking Documentation

We obtain your Title Deeds and prepare the Contract Pack which contains:

  1. The Contract
  2. The Lease (if applicable)
  3. Official Register and Plan
  4. Leasehold Property Information Form (if applicable)
  5. Fixtures & Fittings Form
  6. Property Information Form
  7. Other documentation which may include original deeds, guarantees and warranties etc.

If the property is leasehold we will also need to get management information which is usually in the form of a standard Management Pack. A fee is likely to be payable to the managing agents.

We receive and examine the Contract Pack from the sellers' solicitors. This contains:

  1. Contract
  2. Lease (if applicable)
  3. Leasehold Information Form (if applicable)
  4. Fixtures & Fittings Form
  5. Property Information Form
  6. Official Register and Plan
  7. Other relevant documentation

Having now received the Plan, we are now able to carry out any searches required. You will need to ensure you have deposited with us the sum quoted for the searches.


Sale - General and Legal Enquiries Purchase - Raising Enquiries

If your buyers raise general additional enquires we will send these to you for you to complete and return to us. There are likely to be legal enquiries which we deal with.

We have to make standard enquiries. There may also be other enquiries that arise from the Contract Documentation. If the property is leasehold and is handled by a Managing Agent it will be their responsibility to respond to enquiries such as the below:

  1. Whether they have collected adequate Service Charge to cover costs (the new purchaser could be responsible for any shortfall).
  2. What the Service Charge is likely to be and whether any Service Charge has been paid in advance by the seller.
  3. If there are any planned repairs or refurbishment to the apartment block (which would usually mean additional charges).
  4. Whether there have been any previous disputes between the Landlord and Leaseholders.
  5. If a Reserve Fund has been built up
  6. If there is an up to date Building Insurance Policy.
  7. We also need accounts for the last three years (if they exist).

Purchase - Mortgage Offer
We receive your mortgage offer and check that the conditions can be complied with.

Sale - Requesting Outstanding Mortgage Balance
If you have a mortgage we will get a figure from the lender indicating how much it will cost to bring your mortgage to an end. This is called a Redemption Statement.

Purchase - Requesting Outstanding Balance
We now review your file and draw up a completion statement which shows how much money is needed from you to complete the transaction.

Sale - Appointment/Signing Documentation Purchase- Appointment/Signing Documentation

We will send you the following documents for signature and return:-

  1. Contract
  2. Transfer

These will be sent to you electronically via your log book. Please note the original documentation will need to be forwarded to us by post.

We will send you the following documents for signature and return:-
  1. Contract
  2. Transfer
  3. Mortgage Deed (if applicable)
We will also explain your search results, mortgage offer and Title Deeds to you. These will be sent to you electronically via your log book. Please note the original documentation will need to be forwarded to us by post.

Sale - Exchange of Contracts Purchase- Exchange of Contracts
Your buyers indicate that they are ready to proceed and a moving date is agreed. We telephone the buyers' solicitors to exchange contracts which makes the moving date legally binding. We inform your sellers' solicitors that you are ready to proceed and let them know your suggested date. Once a completion date has been agreed by all parties in the chain, we telephone the sellers' solicitors to exchange contracts which makes the transaction legally binding. It is at this stage that you are safe to hand in your notice on your rented accommodation and make final arrangements to move.

Sale - Before Completion
We prepare for completion by gathering together a final redemption statement and your Estate Agents' Bill (if applicable).

Sale - Completion Day Purchase- Completion Day

You move out and hand the keys to your Estate Agent unless you have made private arrangements with your buyer. You should ensure that you have completely vacated the property by 1pm.

Once we have received the monies from the buyers' solicitors we telephone the Estate Agents to release the keys.

We send the money to your sellers' solicitors, in return they send us the Title Deeds to the property.

You collect the keys to your new house from the Estate Agents unless you have made private arrangements with the seller. Please note that the keys will not be handed over until the money has reached the seller's solicitors account which is usually around 1pm.

We then deal with the issue of stamp duty and make any payment required.


Sale - After Completion Purchase- After Completion

We send the buyers' solicitors the Title Deeds (if there are any) and other original documentation.

You are then registered as owner of the property. We report to the lenders and you are asked whether you require sight of any surplus deeds. Any balance of funds will also be refunded to you.

01603 877066 or 01603 877067

Our phone lines are open Monday to Friday 9am-5pm. Please note our phone lines will however be closed for lunch between the hours of 1pm and 2pm.


company address
Greyfriars House,
18-20 Prince of Wales Road, Norwich, NR1 1LB
Phone: 01603 877066 or 01603 877067
FAX: (01603) 230125
copyright © 2017 MJP Conveyancing. All Rights Reserved

*MJP Conveyancing LTD is authorised and regulated by the Solicitors Regulation Authority – SRA No. 590889 http://www.sra.org.uk/solicitors/handbook/code/content.page.

MJP Conveyancing Ltd is a company registered in England and Wales Registered No: 8026741 VAT Number: 157917571. A full list of the directors is available upon request. We use the word 'Partner' to refer to a Director of the Limited Company, or any employee or consultant with equivalent standing and qualification. Equality and Diversity Policy Equality and Diversity Policy Statement for Clients * - In calculating this we measure the average time it takes to reach the stage of exchange ( not the date you actually move in which is known as the completion date) from the date we receive the contract from the sellers solicitors or from when we send the contract to the buyers solicitors. This period can be longer when delays arise which are not within our control. We cannot guarantee that we can achieve this average turnaround time in all transactions. This turnaround time does not apply to leasehold and leasehold and new build transactions.